Refund policy

Breathoflife is committed to customer satisfaction. If you receive merchandise that you are unhappy with for any reason, simply return it to Breathoflife within 30 days - in the condition you received it for a full refund.

• Items must be new and in the original packaging.
• Items cannot be worn, washed, or altered.
• Tags must be in place.
• Footwear must be in its original box.
• Swimwear must have hygiene liners in place.
• Surfboard sales are final. No returns unless damaged upon receipt.

The packing slip must be included. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@breathoflife.us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Include your completed packing slip form, remove or cover the original shipping label and seal the package securely with tape.

Items sent back to us without first requesting a return will not be accepted.

Shipping and handling fees from your original order are not refundable for standard returns. If any items arrived damaged or you experienced an error with your order; please contact a customer service representative at info@breathoflife.us, they would be happy to assist you.

For your security, we recommend insuring packages against loss and retaining the tracking number. Breathoflife cannot accept COD deliveries and is not responsible for customer returns that are not received.

You can always contact us for any return questions at info@breathoflife.us.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please allow approximately two to three weeks for the shipping and processing of your return. Depending on your credit card company, it may take an additional two to ten business days after your credit is applied for it to post to your account.